Support

Contact us

Email support@borrowbabe.com. We reply within 2 business days, and within 24 hours for safety reports.

Common questions

How do I rent something? Open a listing, tap Rent, choose your dates and send a request. The owner approves or declines. Once approved, message the owner in the app to arrange pickup.

How do I pay? Borrow Babe does not handle payments yet. Agree the payment method with the owner in your messages and pay them directly.

How do I list an item? Go to Profile, tap Add listing, add photos, a description, the price per day and the dates it is available.

Something was damaged, lost or returned late. What now? Message the other member first and share your photos from pickup and return. Rentals are agreements between members, so we cannot decide who owes what, but you can report a member who is not acting in good faith.

How do I report a listing or a person? Open the menu on the listing or profile and choose Report. To stop someone contacting you, choose Block.

How do I delete my account? Go to Profile, then Delete account. Your profile, listings, photos and saved items are deleted immediately. This cannot be undone. If you cannot sign in, email us from the address on your account and we will delete it for you.

I did not get a notification. Check that notifications are allowed for Borrow Babe in your iPhone's Settings.